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NN/G UX Podcast

NN/G UX Podcast

Nielsen Norman Group 67 - Stop Wasting Research (feat. Jake Burghardt & Laura Klein)

The Nielsen Norman Group (NN/G) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com

Volume

00:00

No episode description available.

Published 16 Sep 2026

Duration 28:30

Episodes

67-

Stop Wasting Research (feat. Jake Burghardt & Laura Klein)

Listened

16 Sep 2026

66-

Rejected to Hired: Surviving the UX Job Hunt

Listened

12 Aug 2026

65-

Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62

Listened

08 Jul 2026

64-

Incorruptible: How Great Companies Stay Great with Eric Ries

Listened

26 May 2026

63-

60. Conversational Design and UI: Why Language Matters More Than Ever

Listened

29 Apr 2026

62-

59. Getting Hired in UX: What to Do When Apply-and-Wait Isn't Enough

Listened

01 Apr 2026

61-

58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein)

Listened

25 Feb 2026

60-

57. The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins, Founder & Principal UX Architect at 3Leaf)

Listened

28 Jan 2026

59-

56. AI for UX Analysis: How Accurate Is It? (feat. Christian Holst & Jamie Holst, Baymard Institute)

Listened

19 Dec 2025

58-

55. Democratizing Research in the Age of AI (feat. Ned Dwyer, CEO & Co-founder of Great Question)

Listened

01 Dec 2025

57-

54. Designing for Millions of Users (feat. Jay Dutta, Global Head of UX, Deutsche Bank)

Listened

24 Oct 2025

56-

53. Why You're Not Getting Job Interviews (feat. Hang Xu, Design Recruiter)

Listened

26 Sep 2025

55-

52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)

Listened

18 Jul 2025

54-

51. The Future of Service Design in the Age of AI (featuring Erika Flowers, author of Practical Service Blueprinting)

Listened

20 Jun 2025

53-

50. Responsible AI Use for Research Analysis (feat. Alexander Knoll, Co-Founder of Condens.io)

Listened

23 May 2025

52-

49. Design Leadership & Org Design (feat. Peter Merholz, co-author of Org Design for Design Orgs)

Listened

18 Apr 2025

51-

48. What is Object-Oriented UX (feat. Sophia Prater, Rewired UX)

Listened

21 Mar 2025

50-

47. Designing AI Experiences: What to Consider (feat. Caleb Sponheim PhD, NN/g)

Listened

21 Feb 2025

49-

46. Getting Strategic About Research (feat. Kate Towsey, author of Research that Scales)

Listened

24 Jan 2025

48-

45. Choosing Better User Impact Metrics (feat. Connor Joyce, Author & Behavioral Scientist)

Listened

20 Dec 2024

47-

44. AI & UX Research (feat. Savina Hawkins & Caleb Sponheim)

Listened

26 Nov 2024

46-

Bonus: Journey-Centric Design: The Evolution of UX Design Operations (feat. Kim Flaherty, NN/g)

Listened

25 Oct 2024

45-

43. Responsible AI (feat. Paige Lord, Sr. Product Marketing Manager at GitHub)

Listened

11 Oct 2024

44-

42. Icons that Work (feat Kate Kaplan, Insights Architect @ NN/g)

Listened

13 Sep 2024

43-

41. UX Accessibility and Designing for Neurodiversity (feat. Stéphanie Walter)

Listened

23 Aug 2024

42-

40. Managing Priorities (feat. Harry Max, author and managing partner at Peak Priorities LLC)

Listened

19 Jul 2024

41-

39. Cross-Cultural UX Research (feat. Feifei Liu, International UX Researcher)

Listened

10 May 2024

40-

38. User Interviews (feat. Steve Portigal, Research Consultant and Author)

Listened

11 Apr 2024

39-

Bonus Episode: Design’s Role as AI Expands (Feat. Don Norman and Sarah Gibbons, VP at NN/g)

Listened

28 Mar 2024

38-

37. XR: Improving Learning Outcomes

Listened

01 Mar 2024

37-

36. AI & UX: Innovations, Challenges, and Impact

Listened

16 Feb 2024

36-

35. Wireframing & Prototyping (feat. Leon Barnard, Content Manager, Balsamiq)

Listened

02 Feb 2024

35-

34. Data-Driven Decision-Making and Intranet Design (feat. Christian Knoebel and Charlie Kreitzberg, Princeton University)

Listened

05 Jan 2024

34-

33. Tracking UX Progress with Metrics (feat. Dr. John Pagonis, UXMC, Qualitative and Quantitative Researcher)

Listened

04 Dec 2023

33-

Quick Update: Episodes Now On YouTube!

Listened

13 Oct 2023

32-

32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)

Listened

08 Sep 2023

31-

31. Service Design 101 (feat. Thomas Wilson, UXMC, Senior Principal Service Designer & Strategist)

Listened

11 Aug 2023

30-

30. Stakeholder Relationships (feat. Sarah Gibbons, Vice President at NN/g)

Listened

07 Jul 2023

29-

29. UX Mentorship (feat. Tim Neusesser, UX Specialist at NN/g, and Travis Grawey, Director of Product Design at OfficeSpace)

Listened

02 Jun 2023

28-

28. Games User Research (feat. Steve Bromley, author and games user researcher)

Listened

05 May 2023

27-

27. Customer Journey Management (feat. Kim Salazar, Sr. UX Specialist at NN/g and Jochem van der Veer, CEO/Co-Founder of TheyDo)

Listened

08 Apr 2023

26-

26. The Evolution of UX (feat. Dr. Jakob Nielsen, Co-Founder & Principal, NN/g)

Listened

03 Mar 2023

25-

25. Discount Usability: Expert Reviews and Heuristic Evaluations (feat. Evan Sunwall, UX Specialist, NNg)

Listened

03 Feb 2023

24-

24. Artificial Intelligence: What Is It? What Is It Not? (feat. Susan Farrell, Principal UX Researcher at mmhmm.app)

Listened

06 Jan 2023

23-

23. Building Better Products with a Better Mindset (feat. Ryan Hudson-Peralta, Principal Experience Designer at Rocket Homes)

Listened

30 Sep 2022

22-

22. UX, Big Data, and Artificial Intelligence (feat. Kenya Oduor, Ph.D., founder of Lean Geeks)

Listened

12 Aug 2022

21-

21. Making Your Visual Designs Work Harder For You (feat. Kelley Gordon, Digital Design Lead at NN/g)

Listened

03 Jun 2022

20-

20. What Makes a "Good" UX Professional?

Listened

19 Apr 2022

19-

19. Designing a UX Career (feat. Sarah Doody, Founder of the Career Strategy Lab)

Listened

18 Mar 2022

18-

18. Presenting UX Work in a Compelling Way (feat. David Glazier, Senior Staff UX Designer at Illumina)

Listened

04 Feb 2022